To ensure a smooth booking process, please note that our tour booking policy requires all reservations to be made either through our website form or by sending a message to our WhatsApp number. Experience the thrill of connecting with fellow travelers! If you’re open to sharing the klotok with others, simply let us know. While our tours are initially booked as private, we offer you the opportunity to share costs by advertising your tour for other like-minded individuals to join you. Please keep in mind that shared tours cannot be arranged during the high season, which falls between July and the end of Augustus. Don’t miss out on this chance to forge new friendships and create unforgettable memories together.
It is your responsibility to check current passport and visa requirements with the Indonesian Embassy before booking. It is your responsibility to obtain all documents required for your stay in Indonesia, to ensure that these are in proper order and to take them with you. We will not be liable if you fail to do so and you will be responsible for meeting any additional costs incurred by reason of such failure.
It is essential that you take out your own comprehensive travel insurance to cover your tour. We hold no responsibility for any personal accidents or illness which occur while on your klotok, or in the National Park. You take a tour at your own risk. We advise you to see your health professional before travelling to make sure that you have taken all the necessary health precautions
All baggage and personal effects are at all times your own responsibility. If the behaviour of any member of any party is considered likely to cause offence, danger, damage or distress to others, we reserve the right at all times to cancel or terminate a tour completely. If, for example, any tour staff considers that the behaviour is unacceptable, they are authorised to terminate a tour wherever and whenever necessary. If this situation arises, we will not be obliged to cover any expenses incurred by the party concerned and neither will we consider any claims for compensation or refunds whatsoever. We will also be within our rights to impose cancellation fees.
Please do not hesitate contact this number below if you need further information.